Privacy Policy

Zanjabeel Translations Ltd. Privacy Policy

Our contact details

Name: Zanjabeel Translations Ltd.

Address: 3 Hewitt Walk, Witham, CM8 2TU, UK

Phone Number: +44 (0)7565 312 490

E-mail: sarah@ztranslations.co.uk

This privacy notice was last updated on 9th February 2023

 

The type of personal information we collect

The personal data collected may include:

  • Your name
  • Your email address
  • Your postal address
  • Your telephone number
  • Your payment and bank account details
  • Your VAT number
  • Your order history
  • Correspondence

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To provide services, quotations or estimates to you
  • To reply to your enquiries
  • To manage and arrange payments
  • To manage our relationship with you
  • To maintain records.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting sarah@ztranslations.co.uk

(b) We have a contractual obligation.

(c) We have a legitimate interest.

 

How we store your personal information

Your information is securely stored.

We hold all data provided by you until our business relationship ends or until you ask us to erase your data as per your right outlined below.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at sarah@ztranslations.co.uk if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at sarah@ztranslations.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk